"My experience with the service department was 100% satisfactory and I would recommend them to all Hyundai owners!" - Chachi M.

Chachi M. San francisco, California Jul 11, 2013

 

I was in desperate need to have my car serviced at the last minute. When I drove up to the Hyundai Serramonte Service Department I was welcomed by Stuart who is the manager. He made me feel at ease and let me know it would be no problem to have my car done within the same day. Caroline and Ray the service advisors were so informative and knowledgeable with what needed to be done. They even have a shuttle service that took me to BART so I could get to work. Jay who drove me to drop me off made laugh and started my morning with a smile. Then afterwards another young man Joe picked me up after work from BART and assured me my car was ready and I would be able to be on my way in a jiffy!! When I got back to the service department a lovely young lady Krystina greeted me with a smile and had all my paperwork ready to go. My experience with the service department was 100% satisfactory and I would recommend them to all Hyundai owners!! Thank you to ALL of you at Hyundai Serramonte Service Department for making my dilemma so much easier than what I anticipated!!!

 

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